Privacy Policy

1. Information We Collect

Personal Information

• Name and contact information (email, phone number)
• Location information for finding nearby clinics
• Health-related information you choose to share
• Appointment booking preferences
• Payment information (processed securely through our payment partners)

Technical Information

• Device information and IP address
• Browser type and version
• Usage patterns and preferences
• Cookies and similar tracking technologies

2. How We Use Your Information

• To connect you with healthcare providers
• To process appointment bookings and payments
• To send appointment reminders and confirmations
• To improve our services and user experience
• To communicate with you about our services
• To comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With healthcare providers when you book appointments
• With payment processors to handle transactions
• With service providers who assist us in operating our platform
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information
• Employee training on data protection

5. Your Rights

You have the following rights regarding your personal information:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Object to processing of your information
• Data portability
• Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Provide personalized content
• Improve our services

You can control cookie settings through your browser preferences.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.